Security and Data Handling Statement
At Abilr, protecting user information is a top priority. This statement outlines our practices for securing personal data, managing access, and maintaining platform integrity.
1. 🛡️ Data Security Overview
- Abilr uses industry-standard encryption (SSL/TLS) to protect all data in transit.
- Personal data is stored on secure, encrypted servers managed by verified third-party cloud providers.
- Payment data is never stored directly on Abilr servers.
2. 💳 Payment Information Handling
- All payments are processed via PCI-DSS-compliant providers:
- Stripe for card transactions
- STP/Conekta for SPEI bank transfers
- Abilr does not store full credit card or bank account numbers.
- Tokenized identifiers are used to associate users with their payment methods securely.
3. 🔐 User Account Protection
- Passwords are stored using one-way cryptographic hashing (bcrypt).
- Two-factor authentication (2FA) is planned for V1.
- Suspicious login or activity triggers automatic alerts and account lockdowns.
- Users are responsible for maintaining the confidentiality of their own login credentials.
4. 🔍 Access Control & Internal Handling
- Only authorized staff with specific clearance can access user or transaction data.
- Access is restricted using role-based permissions and logged for transparency.
- Admin staff are trained in data privacy compliance and safe handling procedures.
5. 🧑💻 Third-Party Integrations
Abilr integrates with the following providers:
| Provider |
Purpose |
Security Certification |
| Stripe |
Payment processing |
PCI-DSS Level 1 |
| STP/Conekta |
Bank transfers (SPEI) |
CNBV-regulated, encrypted |
| Google Cloud |
Data hosting & storage |
ISO 27001, SOC 2, GDPR |
| Email APIs |
Communication and alerts |
TLS/SSL + OAuth2 access |
6. ⏳ Data Retention
- User data is retained only as long as necessary to deliver services and comply with legal obligations.
- Inactive accounts are deleted or anonymized after 24 months of inactivity (with prior notice).
7. 🧾 Legal Compliance
- Abilr complies with applicable data protection laws, including:
- Mexico’s Federal Law on Protection of Personal Data (LFPDPPP)
- General Data Protection Regulation (GDPR) — applicable to EU users
- Users may request data access, correction, export, or deletion at any time.
8. 📢 Security Breach Protocol
In the event of a security breach:
- Affected users will be notified within 72 hours of detection.
- Abilr will promptly initiate a full internal review, disable compromised systems, and reset user credentials if necessary.
- Public updates will be issued via official support channels.
✅ User Responsibility
- Keep your login credentials confidential.
- Avoid sharing sensitive info (bank details, personal IDs) via chat.
- Report any suspicious activity to Abilr immediately.
📌 Acceptance
By using Abilr, you acknowledge and accept this Security and Data Handling Statement, in conjunction with our Privacy Policy and Terms of Service.